Please email service@bagsmart.com with your order number and return request to make sure your purchase is eligible for a return. After approval, we’ll send you the return address. Please kindly provide us with what express you choose and the return tracking number once available.
BAGSMART offers 30 days limited warranty covering manufacturer defects, which means you have 30 days after receiving your item to request a return or exchange.
Please kindly note:
*Customers are responsible for returning shipping fees for wrong size or unwanted items.
*If the product is returned for non-quality problems, the return delivery fee will need to be paid by the customer.
*If customers receive damaged products, they do not need to bear the return shipping cost.
*If the package is rejected, 10% of the refund amount will be deducted as the shipping fee.
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